Privacy Policy

 

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. We are taking a global approach to data protection to help ensure that you benefit from control and clarity. We are committed to putting you first and working every day to maintain the trust you put in us. The following outlines our privacy policy.

 

1.       GENERAL TERMS

“Agreement” or “contract” means all of the documents which you and the Company have signed and the Credit Card Authorization Form you have signed.

 

“Client” or “you” means any purchaser, client and/or user of any of our Courses, Products and Services and Course Materials.

 

“Cookie” means a small text file placed on your computer or device by the Website when you visit certain parts of the Website and when you use certain features of the Website.

 

“Company”, “we” or  “us” means Caitlin Shea

 

The platform we offer at our website www.caitlin-shea.mykajabi.com or any website that may be related thereto is referred to as the “Website”.

 

“Terms of Use” means our Terms of Use, which can be found here:

 

This Privacy Policy is incorporated into, and considered a part of, the Terms of Use.

 

2. PERSONAL INFORMATION

When we use the term “personal information” in this Privacy Policy, we mean information that identifies, or can be used to identify, an individual. This may take the form of an identification number, name, title, e-mail address, payment information, telephone number(s), photo, or home address. Personal information does not include information that has been appropriately anonymized or deidentified or information that is publicly available from government records.

 

We may in some instances collect personal sensitive data (Sensitive Data) from you, for example health information, in order to provide you with our

 

You agree to provide true, accurate, current and complete information about yourself. If we have reasonable grounds to suspect that such information is untrue, inaccurate, or incomplete, we have the right to suspend any and all current or future use of the Website (or any portion thereof). Our use of any personally identifiable information you provide to us as part of the registration process is governed by the terms of this Privacy Policy.

 

Note that, under this Privacy Policy, personal information does not include any information you post online that is viewable to the public.

 

3.       INFORMATION WE COLLECT

We Collect Personal Information You Voluntarily Provide.

Certain users of the Website choose to interact with us in ways that require us to gather personally-identifying information including when you sign up for our courses, place an order, enter a contest, respond to a survey or communication such as e-mail, or participate in another Website feature. The amount and type of information gathered depends on the nature of the interaction. In each case, we collect such information only insofar as is necessary or appropriate to fulfil the purpose of your interaction with us. Examples of the information we collect include:

 

• User/Course Information. This may include any specific information required for your Courses, Products and Services and Course Materials including health information.
• Billing Data, includes your payment instrument number (such as a credit or debit card number), expiration date, and security code as necessary to process your payments.
• Promotional Information. Certain offerings of the Website are optional and so you are not required to enter them or to give us your data in connection with them. Where you do consent to take advantage of our offerings, we will use your data to (as applicable) send you newsletters and other communications that are tailored based on information we have about you, or to operate and manage the survey, contest or similar offering in connection with our legitimate interest in promoting our business and the Site.
• Content Information. You also may choose to send us Personal Information in an email or chat message containing inquiries about the Courses, Products and Services and Course Materials. We use this Information in order to help us respond to your inquiry. We also collect additional information in order to facilitate your technical support request, such as information about the technical support issue you are seeking to fix, the time, and the date.
• Order Information. When you make a purchase or attempt to make a purchase through the Website, we, or the sites that we use to process payments or process and fulfill orders collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and/or PayPal information), email address, and phone number.

 

Information We May Automatically Collect

We also collect potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on the Website. We only disclose logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.

 

We also collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each user request. Our purpose in collecting non-personally identifying information is to better understand how you use our Website.  From time to time, we may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of the Website.

 

 

4. USE OF YOUR INFORMATION

We collect and use information for business and commercial purposes in accordance with the practice described in this Privacy Policy. Our business purposes for collecting and using information include:

• To enable payment for Courses, Products and Services and Course Materials, in order to fulfill our contracts with you;
• For billing and fraud prevention, on the basis of our legitimate interests in ensuring a safe and secure environment in which you can use our Courses, Products and Services and Course Materials and the Website, and in order to comply with our legal obligations;
• To analyze the Website usage as necessary for our legitimate interest in improving the Website to grow our business;
• To contact you and deliver (via email, push notifications or otherwise) transactional information, administrative notices, marketing notifications, offers and communications relevant to your use of Website, Courses, Products and Services and Course Materials with your consent when required under applicable law, as necessary for our legitimate interests in proper communication and engagement with you and in promoting our business;
• To provide you with customer support in order to fulfill our obligations to you;
• For internal market research for our legitimate interest in improving the Website, Courses, Products and Services and Course Materials to grow our business;
• For troubleshooting problems for our legitimate interests in ensuring a safe and secure environment in which you and other users can receive the Courses, Products and Services and Course Materials they opt to use;
• To assist you in the resolution of complaints and disputes, as necessary for our legitimate interests in facilitating good customer service to all users;

• To enforce our Terms of Use and our legitimate interests in ensuring our Agreement is complied with.

 

5. COOKIES

A cookie is a string of information that a website stores on a user’s computer, and that the user’s browser provides to the user each time the visitor returns. We use cookies to help us identify and track users, their usage of the Website and their website access preferences. Users who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the Website, with the drawback that certain features of the Website may not function properly without the aid of cookies.

 

We may use the standard “cookies” feature of major web browsers. We do not set any Confidential Information in cookies, nor do we employ any data capture mechanisms on our website other than cookies. You may choose to disable cookies through your own web browsers settings. However, disabling this function may diminish your experience on the Website and some features of our Courses, Products and Services and Course Materials may not work as intended. We have no access to or control over any information collected by other individuals, companies or entities whose website or materials may be linked to our Courses, Products and Services and Course Materials.

 

If you do not want this data stored, we recommend you use a private browser, that does not store cookies.

 

6.       ADS

Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by the Website and does not cover the use of cookies by any advertisers.

 

You can opt-out of targeted advertising by using the links below: 

• Facebook: https://www.facebook.com/settings/?tab=ads 
• Google: https://www.google.com/settings/ads/anonymous 
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
• Pinterest: https://help.pinterest.com/en/business/article/stop-ads
• Instagram: https://help.instagram.com/615366948510230

 

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/. 

 

7. EMBEDDED CONTENT

Articles on this Website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

 

8. THIRD PARTY LINKS

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

 

9. SHARING YOUR DATA

We only share the information we collect about you as described in this Privacy Policy. We do not share your data with any third party services or individuals directly. We only share data for the purposes of our own access and we do not authorize any third party services to access your information except with our express permission for the purposes of assisting us in accessing your information. We will not rent or sell potentially personally-identifying and personally-identifying information to anyone.

 

• Third Party Agents. We share information, including Identity Information, with entities that process information on our behalf for our business purposes. Third Party Agents assist us with services such as payment processing, data analytics, marketing and advertising, website hosting, fraud prevention and detection, communication services, and technical support. We contractually prohibit our Third Party Agents from retaining, using, or disclosing information about you for any purposes other than performing the services for us, although we may permit them to use information that does not identify you (including information that has been aggregated or de-identified) for any purpose except as prohibited by applicable law.
• To operate the Kajabi platform, including processing your transactions, we may share your information with the agents, representatives, vendors and service providers (“Third Party Agents”) listed below so they can provide us with support services as follows:

 

• Legal Obligations. PMS & Hormone Balancing Program  and our Third-Party Agents may disclose potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when we believe in good faith that disclosure is reasonably necessary to protect our property or rights, third parties or the public at large.

 

• Merger or Acquisition. Unless prohibited by law, we reserve the right to share information in connection with, or during negotiations of, any proposed or actual merger, purchase, sale, or any other type of acquisition or business combination of all or any portion of our assets, or transfer of all or a portion of our business to another business.

 

10. RETAINING YOUR DATA

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorized use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements. For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for seven years after they stop being customers.

 

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

You may, at any time, ask us to do any of the following by contacting us at [email protected].

• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

 

11. PROTECTING YOUR DATA

We implement and maintain reasonable administrative, physical, and technical security safeguards to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. Your personal information and personal sensitive data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above. However, transmission via the internet is not completely secure and we cannot guarantee the security of information about you.

 

While we will use commercially reasonable efforts to ensure the security of all information, including Financial Information and Personal Information, we expressly disclaim any liability for unauthorized access to or use of our secure servers and/or any all Personal Information, Sensitive Data, and/or Financial Information stored therein, and you agree to hold us harmless for any damages that may result therefrom. If you have any further questions on this issue, please refer to the Terms of Use.

 

The third party services that we use to store data are equipped to monitor unauthorized access and share with us any known system breaches. Additionally, if, at any point, we become aware of a data breach through one of the third parties listed above, or by our own measures, we will immediately contact all affected parties and also take immediate action in accordance with the rules and regulations of the authority having jurisdiction.

 

12. EU USERS

If you are a resident of the European Economic Area (“EEA”) please note:

 

We may need to collect and process the types of Personal Information and Sensitive Data listed above in order to provide the Services to you or because we are legally required to do so. If you do not provide the information that we request, we may not be able to provide you with the services we offer. We may use the Personal Information and Sensitive Data for our legitimate business interests, including those listed above.

 

If you fall under the jurisdiction of the GDPR and are located in the European Union and the other countries that are part of the GDPR, and you have data on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

You may lodge a complaint with a supervisory authority competent for your country or region.

 

If you would like to receive an electronic copy of your Personal Information or if you wish to inquire about your privacy rights please email us at [email protected].

 

13. CALIFORNIA USERS

If you are a California consumer, you have a number of rights including the right to know about the personal information we collect about you  and how it is used and shared. You can also request that we delete personal information we collected from you and that we do not sell your information in the event of a sale.

 

In terms of the information we collect, you may request:

• The categories of personal information collected
• Specific pieces of personal information collected
• The categories of sources we collected your personal information from
• The purposes for which we use your personal information
• The categories of third parties with whom we share your personal information
• The categories of information that we sell or disclose to third parties

 

If you would like to receive an electronic copy of your Personal Information or if you wish to inquire about your privacy rights please email us at [email protected]. We  will not discriminate against any consumer for exercising their rights under the California Consumer Privacy Act.

 

14. CHILDREN

This Website is intended for persons 18 years of age or older. If you are under the age of 18 you are not permitted to use this Website and must not submit any information to this Website under any circumstances.

 

We do not intentionally gather personal information from visitors who are under the age of 13. If a child under 13 submits personal information to the Website and we learn that the personal information is the information of a child under 13, we will attempt to delete this information as soon as possible.

 

15. EMAIL SUBSCRIPTIONS

You can unsubscribe from your email subscription by clicking the unsubscribe link at the bottom of each email. Please note that due to email production schedules you may still receive any emails already in production.

 

16. TERMS OF USE

Please also review our Terms of Use, which also govern use of this Website.

 

17. APPLICATION OF PRIVACY POLICY

This privacy policy refers only to information collected through the Website. It does not apply to information collected in person at events or on social media.

 

18. CHANGES TO THE PRIVACY POLICY

Although most changes are likely to be minor, we may change this Privacy Policy from time to time, and in our’ sole discretion. We encourage users to frequently check this page for any changes to the Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

 

19. CONTACTING US

If you have any questions or concerns regarding our Privacy Policy, its implementation, failure to adhere to this Privacy Policy and/or our general practices, please contact us by emailing us at [email protected]. We will try to promptly respond and resolve any problem or question.